Conifer and Blair Medical Associates first to integrate single-source payment processing with NCR MediKiosk™ patient self-service technology
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(HealthNewsDigest.com) – DULUTH, GA – NCR Corporation (NYSE: NCR), the leading provider of self-service hospital check-in, today selected Electronic Payment Exchange (EPX), a full-service payment processing company, as its preferred payment provider for NCR Healthcare.
Integrating EPX’s secure, single-source payment processing functionality with NCR MediKiosk and NCR Patient Portal self-service solutions can help healthcare organizations
lower transaction fees by streamlining the number of payment providers.
“We are continually looking for ways to help our healthcare customers improve revenue
cycle and drive workflow efficiencies,” said Jeff Kao, vice president and general manager for
NCR Healthcare. “Teaming with EPX provides a secure and proven way to maximize the
organizational impact of self-service by facilitating revenue capture and lowering costs.”
Conifer Health Solutions, a subsidiary of Tenet Healthcare Corporation, and Blair Medical
Associates (BMA) are the first NCR customers to roll out the combined offering. Both
organizations have deployed NCR MediKiosk for self-service patient registration, and BMA
has also extended the functionality to online bill payment, which is available to patients
through its portal.
As patients arrive for an appointment, they will be directed to check in at a kiosk or on a
tablet. Patients can then identify themselves by swiping a credit card or driver’s license
along with using the kiosk’s touch screen to enter a personal identifier, such as a birth date.
Once checked in, they can update demographic and insurance information and sign consent
forms electronically in a secure network. During this time, patients are also prompted to
make copayments and pay any outstanding balances directly on the kiosk via credit card.
“We are very excited to marry our secure payment capability with NCR’s best-in-class
patient self-service solutions,” said EPX Strategic Program Manager Greg Sackenheim.
“Together we can help healthcare providers contain costs and improve revenue cycle, both
of which are becoming increasingly critical as patients take greater financial responsibility
for their healthcare expenses.”
About EPX Corporation
Electronic Payment Exchange (EPX) is a full-service international payment processor
facilitating PCI compliance, protecting merchants and enhancing consumer confidence for
over 30 years. EPX’s payment processing reaches across retail, Internet and MO/TO
merchants, healthcare organizations, insurance providers, banks and public utilities.
About NCR Corporation
NCR Corporation (NYSE: NCR) is a global technology company and leader in automated
teller machines, self-checkouts and other self- and assisted-service solutions, serving
customers in more than 100 countries. NCR’s software, hardware, consulting and support
services help organizations in retail, financial, travel, healthcare and other industries
interact with consumers across multiple channels.
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