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(HealthNewsDigest.com) – ATLANTA, Aug. 22, 2011 — Trips to the doctor can be stressful for many people, and having unreliable transportation to those appointments can only add to that anxiety. However, working with AT&T*, medical transportation management company Southeastrans is now using tablets to record trips, save time, improve accountability, help prevent fraudulent claims through accurate pick-up and drop off records – and reduce the worry for their passengers. Atlanta, Ga.-based Southeastrans works with government agencies to provide non-emergency medical transport for Medicare and Medicaid recipients.
Key facts:
— AT&T today announced a pilot program with Southeastrans to equip its
700+ drivers with tablets. At the start of the pilot, Southeastrans will
deploy more than 250 tablets with the remaining devices rolling out
later.
— Drivers will use the tablets to record trips and patient information, to
help ensure that each patient is dropped off and picked up at the
correct time and place.
— The tablets replace paper trip reimbursement forms – an often tedious
process that drivers used to complete at the end of each day – with
e-forms for driver and vehicle sign-in, mileage reports, pick-up and
drop-off logs, and driver sign-off. Each entry is associated with a
timestamp and a geocode, which helps to ensure data integrity. All data
collected is electronically submitted to Southeastrans.
— Security is a high priority due to the great deal of sensitive
government data and personal health information involved. Without
adequate protection, this data is subject to human error and loss or
theft, thereby creating a potential breach of security and privacy, not
only for Southeastrans but also the state agencies it supports.
Recording the data on encrypted tablet devices provided by AT&T helps
prevent potential security breaches and provides accurate and measurable
data for Southeastrans to report to the state agencies it supports.
— In conjunction with the tablet deployment, Southeastrans developed the
industry-first Net InSight(TM) Mobile App for its drivers. The app will
benefit the states and their taxpayers, as it will significantly
diminish the ability to commit fraud by requiring drivers to keep
detailed electronic time and trip logs. The NET InSight(TM) Mobile App
promotes transparency and accountability via a real-time data collection
process that enforces accountability throughout Southeastrans’
non-emergency transportation program, all while helping it reduce paper
waste.
— Southeastrans serves over 1.3 million Medicaid members across Georgia
and Tennessee and coordinates over 2.9 million trips annually.
*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.
Web Site: http://www.att.com
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